Battery News

HTML Documents about dell latitude CPx

Click the Download button to see more infomations about dell latitude CPX, the zipped file and save it to your hard-disk drive.

To unzip the file, perform the following steps:

1. Go to the directory location you specified when you saved the file.
2. Double-click the .exe file you downloaded.The WinZip Self-Extractor dialog box appears.
3. Specify the location to save the unzipped files to and click Unzip.A message stating that the files unzipped successfully appears.
4. Click OK.
5. Click Close.
6. To view the document, start your browser and open the index.htm file in the directory containing the unzipped files.

PDF Documents about dell latitude CPx

To save PDF files (files with an extension of .pdf) to your hard-disk drive, right-click the document title, click Save Target As in Microsoft Internet Explorer or Save Link As in Netscape Navigator, and specify a location on your hard-disk drive.

Right-click only the following link:

Service Manual (.pdf) (7525 KB)
System Information Guide (multilanguage: English, Brazilian Portuguese, French, Spanish) (.pdf) (7305 KB)
System Information Guide (multilanguage: English, Finnish, Italian, Dutch, German, Swedish) (.pdf) (7447 KB)
System Information Guide (multilanguage: English, Czech, Danish, Finnish, Norwegian, Polish, Russian, Swedish) (.pdf) (8714 KB)
System Information Guide (multilanguage: English, Japanese, Chinese-Traditional, Chinese-Simplified, Korean, Thai) (.pdf) (19,707 KB)

Initial release: 24 Feb 2000
Last revised: 15 Nov 2000

Traveling Semi-Economy Class

We admit it: they’re easy to make fun of, but we secretly like the $19 optional plastic palmrest inserts that turn the front corners of the Dell Inspiron 2500’s keyboard from basic black to cheery yellow, blue, or purple. Not only are they a tiny touch of personality, but they get rid of the stock keyboard’s (and most laptops’) ugly “Intel Inside” and “Designed for Microsoft Windows” stickers.

We’d be happier, however, if Dell let you pick one color pair of snap-ins for free instead of charging $19 for several (and we’re not even going to consider the $39 “iridescent jade” option), because the 2500 is the company’s lowest-priced portable. In its most bare-bones configuration, it lets you get not some no-name import notebook but a Dell, with a bright active-matrix instead of squinty, streaky dual-scan display, for just $999.

Unfortunately, that model’s compromises far outweigh its value: The processor is a tolerable 700MHz Celeron, but the screen is a humble 12.1-inch (diagonal), 800 by 600-pixel panel that leaves lots of blank plastic around the edges; the system comes with a lean 64MB of RAM, 5GB hard disk, and downsized battery pack; and it even chops Dell’s usual three-year warranty down to one.

Happily, the Inspiron 2500 offers all the build-to-order flexibility that made Dell and other direct vendors great. To begin with, if you don’t like the 12.1-inch screen, you can choose a 1,024 by 768-pixel, active-matrix LCD in either a 14.1-inch or spacious 15.0-inch size. If you yawn at Celeron/700 speed, opt for a Pentium III at either 700MHz or 850MHz.

Give the preinstalled Windows Millennium Edition room to maneuver with a 10GB or 20GB hard disk and at least 128MB of SDRAM (though the system hits its ceiling at 256MB, less than other Inspirons). Replace the standard CD-ROM with either a DVD-ROM or CD-RW drive. And before you know it, you’ve got a notebook that can compete with any desktop-replacement mobile on the market.

dell 2500 laptops

The Catch-22, of course, is that you’ve jacked up the price. The Inspiron 2500 we tested — with a Pentium III/700 processor, 128MB of memory, 10GB hard disk, DVD, and 15-inch display — is frankly one of the nicest notebooks we’ve tried, a bit bulky and heavy for frequent fliers but boasting three-hour battery life and first-class screen and keyboard comfort. It’s also a decent deal at $2,019, but at that price hardly qualifies for the entry-level or value category. So as much as we like it, we’d find ourselves eyeing Dell’s Inspiron 4000 (a slimmer system with a swappable optical bay) or Toshiba’s Satellite 2805 (a similarly hefty, big-screened machine, but with superior gaming graphics and a combo DVD/CD-RW drive) instead.

I would give this product negative stars if I could. My advice, buy an Apple, their customer service is unmatched by any other I have experienced.

I have 3 Dells, nearly all the same system. My problems started with the last one purchased. From the moment of setting it up, it NEVER worked properly. We called the tech support - and the nightmare began!!

Now I have issue with any company who makes a majority of their money in an American market, whose entire sales staff is all American, or at least speaks without accents, and then suddenly when you call tech support with your valid issues you are only speaking to foreigners with such heavy accents and very little regard for American customs and ways of life.

Dell out-sources all of their tech support to India and now the Philippines, which are two countries that are far more economically depressed than ours. This becomes an apparent issue when you are trying to solve a serious tech problem and you are met with the attitude of being a spoiled and ungrateful American, and treated as if your valid problem is trivial. I chalk this up to the fact that what you spend on your computer as one purchase takes them a huge amount of time to earn. I could be wrong, but after dealing with the tech support for over two years, I feel as if I am experienced enough to make that call.

Another issue that is painfully apparent when dealing with the out-sourced tech support is that the accents are so heavy that it is very hard to understand what they want you to do, and when you repeatedly ask them to repeat themselves, they take offense. I often find myself telling them my phone has an awful connection and to please spell what they are saying. I never want to offend anyone, and usually on the phone with tech support I often feel as if my valid requests of speaking slowly and loudly and spelling do indeed offend them, and thus the quality of service dramatically decreases. I become frustrated, as do they. I don’t blame the innocent support staff, they are just doing their job to the best of their ability and are human. I blame Dell for not providing the proper training for these people, if they are to troubleshoot the American market, perhaps not only computer classes are relevant, but to ease the stress of their staff, accent reducing classes would be appropriate. I have heard they may have begun that, but for this product loyal consumer it is a bit too late.

Honestly, that is just the tip of the iceberg, more a point of frustration. And if you purchase a Dell and it has any sort of issue, you will end up feeling as if you are on the Titanic and are slowly sinking to the demise of your pocketbook and sanity.

To make an extremely long story short, we bought a Dell that never worked properly, and were told that if trouble-shooting did not work that we could return it. While talking to tech support we were treated as if we didn’t know how to turn it on, and were talked down to on well over 100 phone calls with tech support. Out drama began on the first day of setup and has not ended, and our warranty expired 3 months ago with the same case number as the first day of setup. Ridiculous. We were lied to, made false promises, told a million different things, insulted, and we spent about $1500 for the privilege.

We were told that there was nothing wrong with it, that it was us, 4 months and 30 phone calls later it was diagnosed with a bad motherboard. Still didn’t work, again we were told firmly that it was not the computer but rather the user, 2 more months and at least 30 more phone calls it was diagnosed as a bad hard drive. Still never worked properly and ever since they replaced the hard drive they will not do anything else, claiming that the motherboard and hard drive are the computer and that there couldn’t be anything else wrong - except for the user. I reminded them that they repeatedly told us that if the troubleshooting was not successful we could return the unit - and they had the audacity to tell us we were over our time and that returns need to be within the first 14 days, when we made the original complaint we were well within it!! Talk about pissed off!! We gave them the benefit of the doubt and did as they asked, we were treated as if our heads were firmly planted up our rear ends, we were told that someone would get back to us - and they never did (we heard this at least 75 times). We escalated the case - twice and were met with worse service.

Having the same case number since before my warranty expired allows the warranty to continue coverage - but no one will call back, as our issue is so great that they send us to several different departments. As soon as the warranty expired on all other issues, they stopped responding to the same one we have had since the very first day. The last week of October I left no less than 20 messages via email and voice mail with 3 different people and to date have still not received a phone call back, and most were with the people that the case had been escalated to, who are supposed to be professional and extremely qualified. My warranty expired on October 26th while actively dealing with the original issue. I have written letters, I have made phone calls, I have done as much as I have he time to do - and they have never replied. AWFUL!!

If you purchase a Dell and it has any kind of issue, you are in for a world of frustration. Like I said, we have 3, and the last one was a horrible experience, the first two never had a problem. I would never purchase another product by Dell. If I could afford to take out a full page ad in the New York Times for a year, I would do it to warn others of this horrible company.

If I had been paid a modest wage for the time I wasted dealing with tech support over this computer, I could have easily afforded to purchase a brand new, fully loaded, all the bells and whistles, wonderful customer service with an Apple computer, and still had money left over for a spa day and shopping spree. Plus I wouldn’t have pissed away the original $1500 on the doorstop that Dell provided me.

RUN! RUN! RUN!

Honestly, the worst experience with any company ever.

The good:

Excellent overall performance and competent gaming performance Complete set of multimedia controls and connections Quality speakers Runs Windows XP Media Center Features double-layer DVD burner

The bad:

Lacks integrated TV tuner, though a PC Card tuner is available

The bottomline:

The Dell Inspiron 9400 packs a solid set of multimedia features, and when configured with Intel’s Core Duo processor, it has enough power to speed through virtually any task, from editing video to playing games. One of the first laptops with Intel’s new Core Duo processor to hit the street, the Dell Inspiron 9400 inaugurates the company’s new entertainment line of laptops with a bang. In addition to its top-shelf processor and graphics card; its bright, 17-inch widescreen display; and other leading edge technologies, the Inspiron 9400 adds a few welcome multimedia features not found on the model that it will eventually replace, the Inspiron 9300. These include a five-in-one media card reader and Dell’s MediaDirect software, though there is no integrated TV tuner. We think the slightly less expensive HP Pavilion dv8200 is a better deal for basic users who want more features than performance, but the Inspiron 9400 owns the other end of the spectrum as an incredibly powerful laptop that can speed through virtually any multimedia task from video editing to gaming. Editors’ note: Dell has recently changed the video card option worldwide from Nvidia’s top-of-the-line GeForce Go 7800 to ATI’s Mobility Radeon X1400 graphics processor. As a result, we expect the gaming performance of the current crop of Inspiron 9400 to suffer compared with the Nvidia GPU-equipped models. There have been no comments from Dell regarding this move. Some of the comparison models in this review use benchmark results from CNET US Labs and may differ from the results by CNET Asia reviewers.

Design The Inspiron 9400’s design is nearly identical to the Inspiron 9300’s. Crafted out of sturdy and stylish magnesium alloy and measuring 394 x 288 x 41.5mm. Our test unit weighed 3.6kg (4.2kg with its AC adapter) — 100g lighter than the HP Pavilion dv8200. Still, the Inspiron 9400 is too heavy for regular travel. The Inspiron 9400 includes a full-size keyboard, though it lacks a separate number pad, as found on the HP Pavilion dv8200. The Inspiron 9400’s mouse buttons are very big, however, and the touch pad is adequately sized. The latter features arrows running along its right and bottom edges, outlining where to place your finger when using the software-enhanced pad to scroll through documents or Web pages.

Features A minor but appreciated upgrade from the Inspiron 9300 model is the Inspiron 9400’s inclusion of Dell’s MediaDirect software, which plays CDs and DVDs and lets you access photos and other media files stored on your hard drive without booting up Windows first. The two speakers and the internal subwoofer — a rare feature among laptops — deliver crisp and rich sound. Better yet, because the speakers sit in the corners of the laptop’s front edge, your hands won’t muffle them while you’re typing and you can play music with the lid closed. Sandwiched between the speakers, a row of seven buttons lets you control disc playback and adjust or mute the volume. However, the Inspiron 9400 lacks an integrated TV tuner found on more expensive systems, such as the Toshiba Qosmio G20 and the Fujitsu LifeBook N6210. Our Inspiron 9400 test unit had a bright, vast, 17-inch widescreen display with a superfine WUXGA 1,900 x 1,200-pixel native resolution. Though we experienced no problems with our unit’s display, we’ve observed many user complaints about other recent Dell models’ screens. There’s no dearth of ports, jacks, or slots here: The Inspiron 9400 offers FireWire, S-Video out, VGA, a whopping six USB 2.0 ports, 56Kbps modem, 10/100 Ethernet, headphone and microphone jacks. Also available are Type II PC Card and Secure Digital slots and a swank DVI port should you want to connect the laptop to an even bigger digital LCD. There’s also a five-in-one media card reader, a key feature that the Inspiron 9300 lacked. Last, but definitely not least, the Inspiron 9400 includes a multiformat double-layer DVD drive.

Performance Like all of Dell’s laptops, the Inspiron 9400 is extremely configurable. Our loaded, test configuration was equipped with a new Intel Core Duo T2500 (2.0GHz) processor; 1GB of DDR2 667MHz SDRAM; an 80GB, 5,400rpm hard drive; Nvidia’s high-end GeForce Go 7800 GPU with 256MB of dedicated video memory; and a nine-cell battery. One of the first Core Duo systems we’ve tested, the Dell Inspiron 9400 did not disappoint. Using a collection of multithreaded and single-threaded multimedia applications, we tested the Inspiron 9400 to determine how well it handled multimedia workloads, such as ripping MP3 and encoding video. Generally speaking, the Inspiron 9400 delivered roughly a 25 per cent performance boost compared with a Pentium 4-fueled test system, the Acer Aspire 1700, and its performance was approximately 50 percent faster than that of a ThinkPad Z60t equipped with Intel’s previous generation 2.0GHz Pentium M processor. The Inspiron 9400 also delivered very competent gaming performance, turning in 57 frames per second in our Doom 3 test. That said, the Acer TravelMate 8204, outfitted with the same processor but twice the RAM, bested the Inspiron 9400 in a few of our multimedia tests and posted the highest SysMark score we’ve ever recorded, though its gaming performance was lacking. Though we did not test an Inspiron 9400 configured with the less expensive Core Solo processor, Dell said that its performance would be comparable with that of an Inspiron 9300 loaded with a Pentium M, a configuration that we tested last year. On our SysMark 2004 test, the Inspiron 9400’s score of 211 was 33 per cent faster than the Inspiron 9300’s and faster than that of any other single-core system we’ve tested.

SysMark 2004 performance (Longer bars indicate better performance)

BAPCo SysMark 2004 rating

SysMark 2004 Internet content creation

SysMark 2004 office productivity